Last updated: January 2026
UK Computer Parts, trading name of LAPTOP & PC SUPPLIES LTD (Company No: 16082479, VAT: GB247160514) ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
Registered Address: 38 Manor Drive, Wembley, HA9 8EF
1. Information We Collect
Personal Information
When you make a purchase or create an account, we may collect:
- Name and contact details (email, phone number, address)
- Billing and shipping addresses
- Payment information (processed securely via our payment provider)
- Order history and preferences
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser type
- Device information
- Pages visited and time spent
- Referring website
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your order
- Send you marketing communications (with your consent)
- Improve our website and services
- Prevent fraud and enhance security
- Comply with legal obligations
3. Legal Basis for Processing (GDPR)
Under the UK GDPR, we process your data based on:
- Contract: Processing necessary to fulfill your order
- Legitimate Interest: To improve our services and prevent fraud
- Consent: For marketing communications
- Legal Obligation: To comply with tax and accounting requirements
4. Data Sharing
We may share your information with:
- Delivery Partners: Royal Mail, DPD to deliver your orders
- Payment Processors: To securely process payments
- Professional Advisers: Accountants, lawyers when required
- Legal Authorities: When required by law
We do not sell your personal information to third parties.
5. Data Retention
We retain your personal data for:
- Order and transaction records: 7 years (for tax purposes)
- Marketing preferences: Until you unsubscribe
- Account information: Until you request deletion
6. Your Rights
Under the UK GDPR, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate data
- Erasure: Request deletion of your data
- Restrict Processing: Limit how we use your data
- Data Portability: Receive your data in a portable format
- Object: Object to certain processing activities
- Withdraw Consent: Withdraw marketing consent at any time
To exercise any of these rights, please contact us using the details below.
7. Cookies
Our website uses cookies to:
- Remember your shopping cart
- Keep you signed in
- Understand how you use our site
You can control cookies through your browser settings. For more information, see our Cookie Policy.
8. Data Security
We implement appropriate security measures to protect your personal data, including:
- SSL encryption for all data transmission
- Secure payment processing (PCI DSS compliant)
- Regular security assessments
- Limited access to personal data
9. Children's Privacy
Our website is not intended for children under 16. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
12. Supervisory Authority
You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.
https://ico.org.uk/make-a-complaint/
